Casago and RedAwning are two well-known property managers in the short-term rental industry. Both cater to real estate investors and Airbnb hosts looking for a mix of convenience and profitability. In this article, we explore their backgrounds, geographic reach, fee structures, and service offerings to help you decide which company might be the best fit for your vacation rental.
Casago positions itself as a full-service provider focused on hands-on support and local teams, while RedAwning has gained recognition for its robust marketing, channel management, and reservation technology. We will compare them side by side, discuss which markets they serve, and highlight some alternatives, ending with an analysis of which one might be preferable for most hosts.
Casago vs RedAwning: Overview
Casago was founded in 2001 and is headquartered in Scottsdale, Arizona. Over the years, it has grown organically and now manages thousands of short-term rentals, along with some long-term leases and corporate housing. Its footprint spans multiple U.S. states, Washington DC, and select areas in Mexico. Because Casago emphasizes strong local operations, the company relies on dedicated in-house teams to handle guest services, maintenance, and cleaning.
RedAwning, on the other hand, was launched in 2010 by Tim Choate and is based in the San Francisco Bay Area. It manages and markets over 15,000 properties around the globe, primarily in North America, Latin America, and Europe. RedAwning has secured venture funding to grow its proprietary marketing and reservation technology. While it offers some on-the-ground services in certain locations, its core strength is channel management and digital marketing that expose properties to as many booking platforms and travelers as possible.
Casago’s model is typically described as “full-service” because it handles most day-to-day operational details for owners, whereas RedAwning focuses primarily on listings, revenue optimization, and guest support at a distance. The choice between these two often hinges on how much direct, hands-on management a host requires.
Casago vs RedAwning: Locations
Casago concentrates in 21 U.S. states plus Washington DC, along with select markets in Mexico. These areas often include popular resort destinations and scenic regions where short-term rentals are most profitable. Because Casago maintains local teams in each market, the company ensures consistent standards for cleaning, maintenance, and guest satisfaction. This approach brings a personal touch that benefits hosts who live far from their properties.
RedAwning boasts a wider global footprint. Its distribution network spans the United States, Canada, the Caribbean, and parts of Europe, although the exact level of on-site support varies by location. RedAwning primarily partners with local cleaning and maintenance providers. As a result, it can market properties in numerous regions without setting up fully staffed offices in each place. For owners with properties in high-demand tourist hubs, RedAwning’s global marketing can bring strong booking volume.
In essence, Casago invests in local operations for a more hands-on experience, while RedAwning’s global scope offers a strong marketing advantage for owners in diverse markets.
Casago vs RedAwning: Costs & Fees
Casago usually charges around 18% of monthly rental revenue. This fee is relatively transparent and covers most aspects of full-service management, including guest communication, cleaning coordination, stocking, and local maintenance. While large-scale repairs or special projects may cost extra, the standard 18% is designed to offer owners a comprehensive, mostly hands-off experience.
RedAwning’s fees can range from 10% to 15% for basic marketing and channel management services. This might seem lower than Casago’s rate, but owners often need to coordinate housekeeping, restocking, and property upkeep through local vendors or RedAwning’s recommended partners.
RedAwning does provide add-on solutions for these tasks in select regions, yet many of these extras carry separate costs. For investors seeking limited involvement in daily operations, those extra fees might add up.
Although RedAwning’s structure can be cost-effective for property owners with local resources, Casago’s single percentage fee is appealing to those who want a single provider handling nearly everything on-site. The ultimate cost depends on how much local involvement you require, which is the main factor that might tilt the scales toward one company or the other.
Casago vs RedAwning: Services
Casago’s full-service approach starts with helping owners get properties ready for the market. This can include light interior design, professional listing creation, photography, and advertising on popular booking platforms. It also handles dynamic pricing, adjusting nightly rates in response to demand and seasonal factors. One of Casago’s biggest draws is its local teams: they clean and maintain properties, provide 24/7 guest support, and ensure that any issues like broken appliances are addressed promptly. Casago also advises on insurance and regulations to reduce the administrative burden for hosts.
RedAwning has developed a strong reputation for marketing and channel distribution. The company lists properties on all major travel platforms, leveraging high-quality photography, SEO-driven listings, and a proprietary reservation system to increase visibility. It sets or recommends dynamic pricing through its tech platforms, though it relies less on human oversight than Casago does.
RedAwning’s guest services include 24/7 assistance through a central team that handles booking issues, inquiries, and minor troubleshooting. Housekeeping and repairs typically involve third-party vendors, though RedAwning may coordinate these if you opt for additional packages in a supported location.
While Casago might be more convenient for hands-off property owners wanting a local presence, RedAwning can excel for owners who are primarily seeking widespread marketing coverage and can manage—or outsource—on-the-ground tasks independently.
Casago vs RedAwning: Terms
Casago accepts a variety of rental properties, from small condos to large single-family homes, and does not usually impose strict eligibility requirements. Owners often sign a clear agreement that outlines the 18% fee, a standard term length (often annual), and what services are covered. Most hosts find that a 30- to 90-day notice period is required if they decide to terminate.
RedAwning’s contracts are fairly straightforward as well, particularly for those signing up primarily for its “Pay-per-booking” model. The user-friendly website allows owners to add property details and activate a listing, but those seeking deeper property management services in a specific region may need to negotiate additional terms. Cancellation clauses often mandate 30 to 60 days’ notice, especially if upcoming bookings are already on the calendar.
Both companies retain control over the listings they create on Airbnb, Vrbo, and other platforms, so any reviews earned under their profiles will not transfer if a host leaves.
Casago vs RedAwning: Host Reviews
Casago generally receives favorable feedback from hosts who appreciate direct local support and a transparent 18% fee that spares them from juggling multiple vendors. Some hosts mention that service quality is consistently strong, although it can vary in smaller or newer markets where staffing levels might still be ramping up. Owners also note that Casago’s local teams proactively handle issues, saving them significant time.
RedAwning’s reviews often focus on how effectively the company increases listing visibility and attracts guests. Many hosts are pleased with the boost in occupancy and revenue that can come from RedAwning’s robust marketing machine.
Both companies have strengths and weaknesses, so host sentiment ultimately depends on whether you value a “one-stop shop” for property operations or primarily need advanced marketing solutions.
Best Alternatives to Casago and RedAwning
If neither Casago nor RedAwning aligns perfectly with your needs, you may wish to explore the following contenders:
Vacasa
- Largest full-service property manager in North America.
- Charges ~20–35% on average, with add-on fees for premium services.
Evolve
- Marketing-focused like RedAwning but at a 10% fee.
- Does not handle housekeeping or maintenance—owners must coordinate these themselves.
Awning
- Full-service, nationwide coverage in all 50 US states.
- Transparent 15% fee on monthly revenue, including local operations.
AvantStay
- Specializes in larger, high-end properties catering to group travelers.
- Typically requires a minimum of 4 bedrooms; contract terms vary.
SkyRun Vacation Rentals
- Operates in select US markets, Canada, and Mexico.
- Fees start at around 15%. Local franchise owners manage properties directly.
Frequently Asked Questions (FAQs)
1. What is Casago and how does it work?
Casago is a full-service property management firm that handles nearly every detail of running short-term rentals in over 21 U.S. states, Washington DC, and parts of Mexico. Its offerings include listing, cleaning, maintenance, and guest support, with a transparent fee near 18% of monthly revenue.
2. Is RedAwning a good choice for Airbnb management?
RedAwning specializes in marketing and listing distribution across major travel channels. The company’s tech tools help optimize pricing, and it offers 24/7 guest services. However, local tasks such as housekeeping may require additional contracts or fees.
3. Are Casago and RedAwning the same type of manager?
While both market properties and manage guest relations, Casago focuses on a more localized and in-person experience, whereas RedAwning’s emphasis is on expanding visibility through its global network of channels.
4. How long is the commitment for each company?
Casago commonly negotiates an annual agreement with a 30- to 90-day cancellation notice. RedAwning contracts can be shorter, but owners must still typically honor any pre-existing guest bookings.
5. Which one costs more?
Casago charges about 18% of revenue, covering almost every aspect of management. RedAwning’s base fee can be lower (10–15%) but might not include the on-site services some owners need. Total costs depend on local arrangements and how many additional services you require.
Takeaway
Casago and RedAwning both serve distinct segments of the market. Casago is an appealing choice for those who want a single company to handle operations on the ground. RedAwning, by contrast, excels at maximizing online presence and connecting properties to guests through powerful marketing channels.
If your priority is wide visibility, technologically driven pricing, and a seamless booking process that taps into every major rental platform, RedAwning stands out as an excellent option. It brings guests to your doorstep, leaving you to finalize how to handle routine upkeep in a way that fits your budget. While either choice can work well, RedAwning’s marketing edge may give owners the best chance of maximizing nightly rates and overall returns.
In the end, the decision should reflect how much operational support you need and your appetite for finding external solutions. For many investors who value robust marketing above all, RedAwning’s approach can be both profitable and efficient.
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