FLEXStep: Dynamic Cancellation Policies

FLEXStep is an innovative and unique approach RedAwning utilizes for cancellation policies onmanaged properties. Our system automatically adjusts policies as a guest’s arrival dateapproaches. FLEXStep allows properties to maintain their existing policy while leveraging free cancellation merchandising on top distribution channels.
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How FLEXStep Works

If a guest is looking to book a property last minute, the cancellation policy will automatically adjust from the property’s standard policy to a more flexible version to compel guests to book.
The policy will dynamically change depending on how far in advance a guest is reserving their stay. Our proprietary system will reduce the policy by just one day or all the way down to a 3-day flexible policy allowing the listing to show up in more guest searches.

Key Benefits

Fully automated
Wins more last minute bookings
Improves listing rankings
Maximizes occupancy while maintaining base policy

How FLEXStep Wins

As the only existing dynamically policy adjusting technology, FLEXStep has given RedAwning managed properties a major advantage over competing listings. Here’s a few of FLEXStep’s success stories:

Bywater Cottages

6x increase in reservations
100% increase in last minute bookings
Increased search visibility

Lori’s Property

4x increase in reservations
173% increase revenue
2x last minute bookings

Robert's Property

200% increase in reservations
3x increase in revenue
Enhanced visibility and ranking on channels